The Level 5 Certificate in Business Support is ideal for practising business coaches, advisers and consultants.
Learners can get recognition for their experience and
benchmark their work against the latest thinking and
best practice. They will learn how to build excellent
relationships, manage change and enhance their
This qualification comprises three mandatory units.
‘Building enterprise support relationships with clients’
includes a focus on communicating with clients,
appropriate modes of consultation at different stages
of the support process and helping clients to develop
confidence, knowledge and skills. ‘Supporting change
in a business enterprise’ covers business analysis and
change planning and implementation processes, as
well as the skills to support people through change.
‘Personal professional development’ deals with ethical and
professional standards, planning your own professional
development and getting the most from professional
This qualification will provide progression opportunities to
other qualifications such as:
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