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ILM Level 2 Certificate in Effective Team Member Skills

ILM Level 2 Certificate in Effective Team Member Skills

Who are these qualifications for?

The Level 2 Award or Certificate in Effective Team Member Skills is ideal for individuals who have just joined a new organisation or team. They are also suitable for learners going for promotion to team leader – helping to prove the skills and knowledge necessary for the challenge.

Benefits for individuals

  • A solid understanding of teamwork and what makes a good team
  • Tools to analyse and improve your own performance
  • Know how to resolve conflict in your team
  • Communicate clearly and confidently; understand and resolve barriers to communication.

Benefits for employers

  • Capable, well-equipped teams who work well together
  • Effective communication, inside and outside the team
  • Improved personal accountability and motivation

The Award looks at team roles, what makes a team work well, and how to build relationships and deal with conflict in the team. The learner also identifies their own strengths and weaknesses to help them perform better in their role.

In the Certificate, the additional unit includes tools to help learners manage their time, and techniques to find and implement solutions to problems facing their team. Practical knowledge about health and safety and other basic legal requirements are covered in this longer qualification.


Successful learners will be able to progress to a number of qualifications including the ILM Level 2 Certificate in Team Leading and the ILM Level 3 Award, Certificate or Diploma in Leadership and Management.

The Certificate involves:

  • A credit value of 13
  • One hour induction
  • At least two hours tutorial support
  • Two Mandatory unit

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